Testimonials & Recognition

For Fertility Specialists Medical Group

Fertility Specialists Medical Group provides our patients world-class care, based on the latest research, most advanced treatment methods and our commitment to individualized attention for each patient. Our expertise is reflected in our clinic’s regular recognition from our peers and medical institutions.

We believe that an essential component of infertility care is connecting with our patients. Their stories inspire us and drive us to find individualized solutions for fertility challenges. We are honored to share their words of support and success.

View some of our latest awards and achievements and read some of our patients’ testimonials below.

Our mission is to provide fertility care individually tailored to each patient and grounded in the latest research in a comfortable and welcoming environment.

Contact us today to discuss your fertility options.

Call us: (858) 239-2275

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Our team’s recognition & awards

Blue Distinction Centers for Fertility Care – Blue Cross Blue Shield, 2018

Optum Healthcare Center of Excellence, 2014, 2015, 2016 & 2017

Top Doctors – San Diego Magazine – 2014, 2015, 2016 & 2017

Center of Excellence – UnitedHealthcare, 2017

Center of Excellence – Cigna, 2017

Castle Connolly Top Doctors, 2017

Spectrum Top Doctor, awarded to Dr. Arlene Morales, 2016

Multi-racial couple celebrating success of infertility treatments | | Fertility Specialists Medical Group | San Diego | CarlsbadWhat our patients are saying

Recent testimonials for our doctors and staff

 What a sweet and special moment seeing our son snuggle with Dr. Morales today! He usually doesn’t snuggle or let anyone hold him like that besides his Mama and grandparents. You guys definitely must have some sort of connection. He is definitely a miracle with all my problems! Thanks for everything you do to help change lives and thanks for being such a caring doctor.” – A patient

 

 We have two beautiful children thanks to Dr. Morales, Dr. Shelly and Dr. Maas! We primarily saw Dr. M, but saw the others doctors a few times. They were all very friendly and upfront. We knew our chances were not great and it took a while, but it finally worked. I know they genuinely care about their patients. I would (and have) recommend friends to any of their doctors.” – A patient

 Dr. Morales is the best fertility doctor in San Diego. I know because I’ve been to two of the major offices. I switched to get care with her after a different office wasted my time and money for two years. She got me pregnant quickly with my son. She is the best of the best and works sooo hard to help others. She truly cares about her patients.” – A patient

 Dr. Morales is a fertility genius. After going to a different doctor and having three failed transfers I switched to Dr. Morales for a second opinion. With a new and different protocol and new testing she got me pregnant finally after years of trying and miscarriages. She is the most hardworking and caring RE. Everyone at their office is awesome and flexible. We love them all there. We are now trying for baby number two and I have so much trust in them. They are the best in San Diego hands down. I would highly recommend not going anywhere else. I have four friends who did not have good luck elsewhere and switched over eventually or gave up.” – A patient

 Dr. Shelly helped us have 2 amazing daughters via IUI. She was fun to be around, never negative, and ALWAYS supportive in our decision-making process.” – A patient

 Dr. Morales and her entire staff genuinely want to help you achieve your fertility goals. She is so incredibly sincere and genuine and shares in our joy as we celebrate each step of the journey! I couldn’t love her more and am so thankful she’s been able to help us get pregnant not once, but twice! Leona from financing also holds a special place in our hearts and has also gone the extra mile to help us along the way.” – A patient

 I saw Dr. Shelly after my husband and I were having trouble getting pregnant for about a year. We were both SUPER nervous at our first appointment, but Dr. Shelly was incredibly kind, and did a great job of explaining our options. We decided to go with a “low tech” option (IUI) and got pregnant on our first try! The entire staff at FSMG was great, we felt right at home from our first appointment. We even saw the other two doctors for some monitoring appointments (Dr. Morales and Dr. Maas) while Dr. Shelly was out of the office, and they seemed to know everything about us right away! GREAT experience!” – A patient

 Thank you, Dr. Morales and staff, for our two kids. We are forever grateful.” – A patient

 Being over 40 and having had multiple miscarriages, it was important my husband and I selected a doctor who would provide us the best likely outcome. Dr. Shelly used all the most advanced techniques to ensure the best outcome. After choosing PGS testing we were lucky to have success!” – A patient

 Infertility is tough – especially when you are in the thick of it. I imagine that most patients that walk into FSMG (or any fertility clinic) are not particularly happy that they need doctors to do something that should be … easy! Reading some of the reviews for FSMG brings me back to emotions that I felt when I was in the thick of it – frustrated, confused, generally bummed out. I walked into my consultation a bit nervous, but excited, whereas my husband was … hesitant. After our initial consult and some screening tests, Dr. Shelly was pretty straight forward that we had treatment options to move forward, but we may want to take some time and try on our own. We set a plan that if we weren’t pregnant by a certain time, we would go with our new plan B. 

We met with financial and got a very clear view of what everything would cost, and left feeling comfortable with our plan of action. Luckily for us, we ended up getting pregnant spontaneously (woo hoo, plan A!) but honestly, I think that having our “plan B” of treatment was what helped relieve the stress that led us to our little guy. Throughout our consultations and screening, the one thing that helped was that the whole office felt like one unit – no one asked us the same question twice, every nurse seemed to know what was “up” with us. When our doctor was out of the office on a day we had an appointment, we met with Dr. Morales (the other doctor) and she picked up like she had been with us since day one. We were even there during the transition time when their new MD (Dr. Maas, we got to meet her at one of our screening appointments) was starting. We don’t know if number two will happen easily (fingers crossed for another “plan A!”) but if not, we know who we will be calling!” – A patient

 There’s nothing like the feeling of successfully defying statistics. You all are magic makers! Thank you for our family!!” – A patient

 I feel so lucky to have been under the exemplary care of Dr. Shelly, but also to have met and been cared for by her excellent partners, as well. This is a fantastically supportive group, and I felt that every person on the team from the receptionist to the financial counselor had a vested interest in helping me achieve fertility. The excitement in the voice of the nurse calling me about my positive pregnancy test was only exceeded by my own! I can’t recommend FSMG enough, and as a physician, I plan to refer my own patients in need of fertility care to this group.” – A patient

 In November 2010 my husband and I conceived our first son through IVF with Dr. Morales. We love her. Long story short in October of 2015 we tried a frozen embryo transfer with our last embryo and it failed. Well, in June of 2016 to our HUGE surprise after 10 years of marriage and trying and heartache we found out we were pregnant. NATURALLY. We were shocked and ecstatic. And in February our 2nd little miracle boy was born. Dr. Morales made a big impact on our lives and we are forever thankful to her.” – A patient

 After several tests done by my regular OB and my husband being treated by a doctor who specialized in male factor fertility/sperm issues, we were referred to Dr. Shelly, already knowing that IVF was our only shot at having a baby. 

While it is easy for me to write this because I had success on the first try, it is how I was treated throughout the process, that makes me forever thankful to Dr. Shelly and her team. 

I was one of those patients who called every day with some sort of question. For the nurses, for finance, whoever it was I needed help from, I was always given answers and never felt like I was bothering anyone. 

They were upfront with the cost involved and the finance department called our insurance and made sure that whatever fertility benefits we had, that they were used first. 

Because of Dr. Shelly and her amazing team, I now have my family. They have brought me so much joy and I know they wouldn’t be here without the help of amazing doctors and nurses. 

Thank you Dr. Shelly, Martha, Denise, Kimber, and the entire office staff.” – A patient

 Words cannot express the love and genuine care I consistently felt from this group of women. Thank you so much for everything you have done for us!” – A patient

 We were always greeted in a friendly way with a smile. Everyone we dealt with has always been friendly, professional and taken care of us right away. Dr. Morales and Dr. Shelly are brilliant, super caring, and some of the best doctors out there!” – A patient

 Dr. Shelly was honestly the most caring, kind, and comforting doctors I have ever had. I have been an egg donor five times at five other clinics, and I felt like she was the only doctor that actually cared about me. She is a truly special doctor!” – Anonymous egg donor

 The financial staff was crucial to us feeling OK with the financial understanding of the process. We always felt taken care of with whatever nurse we had.” – A patient

 I’ve heard other stories from friends who went to other fertility clinics and they felt lost or like a number in “the process.” FSMG made it feel personal, which when you’re dealing with all of the emotions of this struggle, can make all of the difference.”  – A patient

 Thank you all for your hard work, support, & encouragement. You made this whole experience a very positive one. I wish there were more medical offices like this!” – A patient

 My wife and I would like to thank Dr. Morales and Dr. Shelly from the bottom of our hearts for helping to bring our little miracle to this world. They are excellent doctors and explain things very well to their patients and truly care about the mother’s wellbeing.” –A patient

  Words cannot express what you and your staff mean to us! Everyone always made us feel special. Simply saying thank you for everything you’ve done would be the understatement of the century!” – A patient

 We thank you so deeply and humbly for helping us along our path to parenthood. Our little boy is the joy of our life and we are thrilled, challenged and awestruck all at once.” – A patient

 We are sorry this is long overdue, but what better time than this coming Thanksgiving holiday to let you know how grateful we are that we stepped in your offices. Words cannot express the joy and happiness our baby brings to our lives. We know we would not have this precious baby without your help. You are all angels & miracle workers! You made a difficult and emotionally draining situation, dare I say, enjoyable! Thank you all for everything. You were all so wonderful to us.” – A patient

 We’ve spent a lot of time lately reflecting on our journey. We’ve been watching and anticipating anniversaries, one year since egg retrieval, and have been looking forward to others – one year since transfer, since we got our first positive beta, since we learned we were having twins. We have found ourselves thinking of you often and how grateful we are.” – A patient

 Dr. Shelly, thank you for helping me believe when I had lost all hope. You truly are one of a kind. Because of you I have my family.” – A patient

 Dr. Morales and her entire staff are so incredibly genuine and sweet. They not only diagnose and treat your medical issues, but they support you mentally and emotionally through the IVF journey and you really end up leaving feeling like you’ve become a part of their family. We couldn’t have asked for a more exceptional bunch of experts to lead us through the dark and isolating tunnel of IVF and into to success!” – A patient